FAQ's


What is ODP Engage?

ODP Engage is an interactive virtual event organised by ODP Central Team. It’s your opportunity to hear live from senior leaders from across the Operational Delivery Profession, pose your questions and comments, and take part in a tailored selection of learning and development webinars.

When can I register for ODP Engage?

Registration for ODP Engage will open on the 23rd September 2020. It will be open to all civil servants.

How much does it cost to attend ODP Engage?

The event is FREE to attend for all civil servants.

Do I have to attend all the sessions?

No, you can pick which sessions you want to attend during registration. Your registration confirmation email will list your chosen sessions. Please keep your confirmation email as a reminder.

Will I be able to ask questions and share my views on sessions?

Yes, you will be able to post questions, answer polls and chat about the topic. If preferred, questions can be submitted anonymously.

Will the presentations from ODP Engage be available after the event?

Yes - you will be able to access the sessions for a month after the event.

Does my attendance at ODP Engage count towards my one of my five learning days a year?

Yes, attendance at the virtual event counts towards your learning and development allocation.

Will my data be shared, if so, who with?

Your data will be processed and stored in accordance with our privacy notice. Additionally, your data will be shared within The ODP Central Team for direct communications, marketing, analysis and developing statistics.

What if I need to cancel my place at the event after I’ve registered?

Please log back into the registration site using your registration details to cancel your place. If you wish for a colleague to take your place you will still need to cancel your registration, with your colleague creating a new one for themselves.

My work laptop won’t let me view videos - how can I access the content?

You will be able to access the videos from any personal device (laptop, desktop, tablet or phone) as long as you log in with the details you have registered with. We recommend that you use headphones for the best viewing experience and have a stable connection. You can test your ability to watch live-streamed content by viewing a similar content stream such as YouTube live.

What if I have forgotten my password, cannot find it, or would like to update it?

If you are unable to locate your password, please click "Register/Login" in the top right-hand corner of the website and then click "Forgot your password?" on the next page. You will receive an email with a link to reset your password.

The registration will not accept my email address - who do I contact?

Please complete and send the following email to [email protected], who will be able to advise further.

Subject line: Email not recognised ODP Engage
I would like to register for ODP Engage, however the system does not recognise my email address. Please find my details below:
First name:
Surname:
Job title:
Organisation: Email:

Who do I contact for help or further information?

If you have any queries, please contact [email protected]